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Privacy Policy

Effective Date: July 1, 2025

Welcome to SimplexityLegal (“Simplexity”, “we”, “us”, or “our”). We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our platform and services. By using SimplexityLegal, you agree to the terms of this Privacy Policy.

1. Who We Are

SimplexityLegal provides AI-enhanced, expert-driven solutions for reviewing, analyzing, and summarizing medical records used in legal proceedings, including personal injury, medical malpractice, and workers’ compensation cases.

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email, phone number mobile phone number (collected specifically for SMS communications, including multi-factor authentication and account notifications, as well as customer support), and professional credentials (for attorney and medical expert users)

  • Billing or payment information (if applicable)

  • Login credentials for account access

b. Case-Related Data

  • Uploaded medical records or legal documents (which may include Protected Health Information or “PHI”)

  • Case notes, comments, and communication through our platform

c. Usage Information

  • IP address, browser type, operating system, access times, and activity on our platform

3. How We Use Information

We use collected information to:

  • Provide and improve our services

  • Authenticate users and secure access

  • Assign and manage expert case review workflows

  • Communicate updates, confirmations, and support

  • Comply with legal and regulatory obligations

  • Send SMS messages for multi-factor authentication, account verification, and critical transactional alerts based on your explicit consent.

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Authorized medical experts engaged in a case

  • Third-party service providers who support our operations (e.g., secure cloud storage)

  • Legal authorities, if required by law or to protect rights, safety, or legal claims

5. Data Security

We implement technical and organizational measures to safeguard data, including encryption in transit and at rest, role-based access controls, audit logs, and secure cloud infrastructure.

6. Data Retention

We retain data only as long as necessary to fulfill the purposes described above or to comply with applicable legal, regulatory, or contractual obligations. Users may request deletion of their account and associated data, subject to case-related retention policies.

7. HIPAA and Confidentiality

While SimplexityLegal is not a covered entity under HIPAA, we handle all uploaded medical records and related information in a HIPAA-aligned, privacy-conscious manner. Access to PHI is restricted to authorized personnel and parties engaged for legal case analysis.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Accessing the data we hold about you

  • Correcting inaccurate data

  • Requesting deletion

  • Withdrawing consent (if applicable)

To exercise any of these rights, please contact us at admin@simplexitylegal.com. The right to withdraw consent extends to SMS communications as detailed in our ‘SMS Messaging and Your Choices’ section.

9. Cookies and Tracking

We use cookies and similar technologies to analyze site usage and improve user experience. You may disable cookies through your browser settings, but this may affect platform functionality.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. SMS Messaging and Your Choices

  • SMS Messaging Consent and Opt-Out:
    • By providing your mobile phone number to Simplexity Legal AI, LLC and opting into SMS communications, you are consenting to receive text messages (SMS) from us. These messages are strictly for transactional and security purposes related to your account on simplexitylegal.com, such as multi-factor authentication (MFA) codes, account verification, and password resets. These are non-marketing messages essential for securing and accessing your account.
  • Message and Data Rates:
    • You understand and agree that message and data rates may apply to text messages sent by us, as determined by your mobile service provider. Message frequency will vary depending on your interactions with our services (e.g., login attempts, password reset requests). 
  • How to Opt-Out of SMS:
    •  You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You may also opt-out by adjusting your notification preferences in your account settings within simplexitylegal.com or by contacting us directly at support@simplexitylegal.com. Please note that opting out of SMS messages, particularly those for MFA, may impact your ability to securely access or use certain features of our services. 
  •  For assistance or more information, reply “HELP” to any message you receive or contact us at support@simplexitylegal.com
  •  Your consent to receive SMS messages is not a condition for accessing or using our core services beyond the specific features requiring phone-based verification.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. If changes are material, we will notify you through email or our platform.

13. Contact Us

For questions or concerns about this Privacy Policy, contact:

SimplexityLegal
Email: admin@simplexitylegal.com
Website: www.simplexitylegal.com